In today’s fast-paced e-commerce landscape, seamless integration of tools is essential for enhanced user experience and operational efficiency. Integrating a third-party ring configurator with Microsoft Dynamics 365 Commerce presented unique opportunities and challenges, resulting in a comprehensive solution that boosted engagement and conversion rates.


Goals

  • Achieve seamless integration with D365 (customizations, orders, inventory).
  • Enable real-time updates for visualization and pricing.
  • Deliver a smooth user experience with efficient order management

As we look ahead, it’s clear that technology will play an increasingly central role in shaping the future of society.

    Challenges & Solutions

    • Limited D365 knowledge: Researched APIs and consulted experts to bridge knowledge gaps.
    • Poor documentation: Utilized community forums and debugging tools to find solutions.
    • Tight deadlines: Adopted agile methodologies, prioritized core features, and used React/SCSS for efficiency.
    • Configurator integration: Built custom middleware to sync data with D365 seamlessly.
    • Real-time updates: Leveraged React.js and AJAX for live updates.
    • Complex customization mapping: Connected configurator options to D365 product variants.
    • UI/UX optimization: Integrated the configurator as a modal within the site using React.js.
    • Inventory & pricing synchronization: Incorporated D365 APIs for real-time updates.
    • Order management: Created custom order entities to handle the details of customization.

    Technologies

    • Microsoft Dynamics 365 Commerce
    • React.js, JavaScript, AJAX
    • D365 APIs, SCSS

    Outcomes

    “As we look ahead, it’s clear that technology will play an increasingly central role in shaping the future of society.”

    • Improved customer engagement with live customization.
    • Achieved higher conversion rates with personalized ring designs.
    • Streamlined order management through seamless D365 integration.