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Dynamics 365 & Commerce

Unified commerce,
built on Dynamics 365.

From Dynamics 365 B2B/B2C Commerce and OMS to headless ecommerce, payments, and ERP integration - we build unified commerce platforms that connect web, store, and back office into one system, with AI woven in throughout to make merchandising, fulfilment, and fraud prevention easier to run.

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D365 Commerce OMS Payments ERP POS
Our expertise

Eleven areas of Dynamics 365 & commerce delivery.

Dynamics 365 B2C Commerce

Consumer-facing storefronts on Dynamics 365 Commerce - one catalogue, one pricing engine, one promotions system across every channel, with recommendations tuned to what a shopper actually browsed, not generic best-sellers.
Dynamics 365 CommerceHeadless APIsAI Personalisation
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Dynamics 365 B2B Commerce

Buyer-specific catalogues, negotiated pricing, approval workflows, and self-service ordering for B2B customers and distributors - reorder suggestions built from each account's own purchase history, not a generic upsell list.
B2B PortalPower PlatformAI Recommendations
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Order Management System (OMS)

Unified order orchestration across channels - inventory visibility, fulfilment routing, and returns handled from a single system of record, with routing that shifts to the fastest-fulfilling warehouse as demand changes, not a fixed rule.
Unified InventoryFulfilment RoutingAI Fulfilment Routing
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POS & In-Store Experience

Modern point-of-sale built on Dynamics 365 - clienteling, in-store inventory lookup, and offline-resilient checkout, with next-best-product prompts for store associates pulled from the customer's real purchase history, not a script.
Cloud POSOffline ModeAI Clienteling
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ERP & Finance Integration

Deep integration between commerce and Dynamics 365 Finance & Operations - real-time inventory, pricing, and financial reconciliation, with anomaly detection that flags a mismatched ledger entry before it reaches your quarter-end close.
Dynamics 365 F&OReal-time SyncAI Anomaly Detection
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Dynamics 365 Implementation

End-to-end implementation - discovery, configuration, data migration, and go-live support for Dynamics 365 Commerce and F&O, with automated data validation that catches migration errors before go-live, not after a customer complaint.
Data MigrationGo-Live SupportAI Data Validation
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Headless & Composable Commerce

API-first commerce architectures decoupling storefront from backend - compose best-of-breed services around a Dynamics 365 core, including search that understands intent (not just keyword match) and personalisation that updates in real time.
GraphQLReact / Next.jsAI Search
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Ecommerce Platform Development

Custom storefront engineering - React/Next.js front-ends, scalable APIs, and CMS-driven merchandising for high-traffic retail, with performance tuning aimed at the specific pages actually losing you conversions.
React / Next.jsNode.jsAI Merchandising
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Payment & Checkout Integration

Secure, high-conversion checkout flows with multi-gateway payment integration, fraud detection tuned to your actual transaction patterns rather than a one-size-fits-all rule set, and PCI-DSS-aligned processing.
PCI-DSSAI Fraud Detection
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Ecommerce Analytics & AI

Merchandising, personalisation, and demand forecasting built on your own unified commerce and customer data - not a vendor's generic industry benchmark.
Power BIAI / ML
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Ecommerce Migration & Replatform

Structured replatforming from legacy or third-party ecommerce systems to Dynamics 365 - phased, zero-downtime cutover, with automated data mapping that catches field mismatches before they become a corrupted order history.
Zero-DowntimeData MigrationAI Risk Scoring
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What's included

Dynamics 365 & Commerce Services.

✔Dynamics 365 Commerce (B2B & B2C) implementation and configuration
✔Order management, POS, and unified inventory across channels
✔ERP & finance integration with Dynamics 365 Finance & Operations
✔Headless, composable commerce architecture and API integration
✔Payment gateway integration and checkout optimisation
✔Legacy ecommerce migration and replatforming to Dynamics 365
Platforms & tooling
Dynamics 365 Commerce Dynamics 365 F&O Power Platform Microsoft Azure React / Next.js Headless APIs Payment Gateways
Why choose OKRUTI

Unified commerce you can scale on.

Microsoft-aligned Dynamics 365 delivery
Unified commerce across web, store & back office
Headless-ready, composable architecture
Enterprise-grade ERP & finance integration
Proven, low-risk migration playbook
FAQ

Common questions about Dynamics 365 & commerce.

What is Dynamics 365 Commerce and who is it for?
Dynamics 365 Commerce is Microsoft's unified commerce platform, connecting online storefronts, POS, and back-office ERP into one system. It suits retailers and B2B distributors that need consistent pricing, inventory, and order data across every channel.
Do you support both B2B and B2C commerce models?
Yes. We build B2C storefronts as well as B2B commerce experiences with buyer-specific catalogues, negotiated pricing, approval workflows, and self-service ordering.
Can you integrate Dynamics 365 with our existing ERP or finance systems?
Yes. We integrate Dynamics 365 Commerce with Dynamics 365 Finance & Operations or third-party ERP/finance systems for real-time inventory, pricing, and financial reconciliation.
What does a typical ecommerce migration or replatform engagement look like?
Assessment of your current platform and data, architecture design, phased migration in parallel with your live store, and a controlled, low-risk cutover with rollback options at every stage.
Do you build headless or composable commerce architectures?
Yes. We decouple storefront from backend using API-first design, letting you compose best-of-breed services (search, personalisation, payments) around a Dynamics 365 core.
Our commerce stack

Technologies we use
on every Dynamics 365 engagement.

Dynamics 365 Commerce Dynamics 365 F&O Power Platform Microsoft Azure React / Next.js Headless APIs Payment Gateways AI / ML Models
Proof of work

Related case studies.

Dynamics 365 Sales & Customer Service

Implemented Dynamics 365 for Sales and Customer Service for a manufacturer - 25% higher sales productivity, 15% revenue lift.
Read case study →

Scalable E-Commerce on AWS

Built a scalable e-commerce platform on AWS EC2, RDS, and S3 - 99.99% uptime supporting 10,000+ concurrent users.
Read case study →

Redis Cache Performance Uplift

Used Redis Cache on Node.js and MySQL to cut database queries 30% and lift e-commerce application performance 20%.
Read case study →
Get in touch

Let's talk about your platform.

Whether it's a B2C storefront or an ERP integration — tell us what you're building.

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Location
Jaipur, India · Global delivery
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