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Order Management

One System of Record
for Every Order.

Unified order orchestration across channels - inventory visibility, fulfilment routing, and returns handled from a single system of record.

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What's included

Order Management System (OMS).

✔Unified order orchestration across web, store, and marketplace
✔Real-time, cross-channel inventory visibility
✔Intelligent fulfilment routing (ship-from-store, DC, dropship)
✔Returns, exchanges, and refund workflow automation
✔Order status and tracking synced across all customer touchpoints
✔AI-assisted, demand-aware fulfilment routing across channels
Platforms & tooling
Dynamics 365 Commerce OMS Azure Service Bus Power Automate AI Fulfilment Routing
Related services

Often paired with Order Management System (OMS).

POS & In-Store Experience

Modern point-of-sale development on Dynamics 365 - clienteling, in-store inventory lookup, offline-resilient checkout.
Learn more →

Dynamics 365 B2C Commerce

Consumer storefronts built on Dynamics 365 Commerce - unified catalogues, pricing, and AI-powered personalisation across every channel.
Learn more →

ERP & Finance Integration

ERP and finance integration with Dynamics 365 Finance and Operations - real-time inventory, pricing sync.
Learn more →
Get in touch

Let's talk about your platform.

Whether it's a B2C storefront or an ERP integration — tell us what you're building.

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Jaipur, India · Global delivery
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